Support
ONE INBOX · WE READ EVERY MESSAGE
NEED HELP WITH WEYA?
Write to weya.support@gmail.com and a person will answer, usually within two business days. Questions, bug reports, feature ideas and privacy requests all reach the same inbox.
What to include
You do not have to — a plain description is enough. But if something is broken, these three things usually let us fix it in one reply instead of three: your device and iOS version, the Weya version from Settings, and what you did just before it went wrong.
Common questions
Weya is free, needs no account and runs fully offline. Your sessions, streaks and settings live on your device only — we hold no copy, so deleting the app removes them for good. If timers or notifications do not fire, check that notifications are allowed for Weya and that Low Power Mode is off. More answers are on the main page.
Health and safety
Weya is a timer and a movement prompt. It is not a medical device, does not diagnose or treat anything, and gives no medical advice. Talk to a qualified professional before starting new physical activity, and stop if you feel pain, dizziness or discomfort. See the Terms of Use for the full picture.
Privacy requests
Send them to the same address and we will help as far as we can. Because Weya has no accounts, we hold nothing that identifies you — the Privacy Policy explains what that means for a request.
Also available at weya-app.com/support